I don't see why there isn't a rule that requires a method of unsubscription using the same method by which you subscribed (but not only by the same method).
If you can subscribe by their website, you should be able to unsubscribe by their website. Same for phone, in-app, or in person.
If you can subscribe by their website, you should be able to unsubscribe by their website. Same for phone, in-app, or in person.