> As I said: You can write the perfect email, and there will always be someone who will misinterpret it. The problem is not merely in the content, but in the other (including their worldview, culture, social status, etc). The solution isn't to try to become a more perfect writer, but to understand the dynamics involved in communication (written or verbal).

Wiio's laws are always relevant: https://en.wikipedia.org/wiki/Wiio%27s_laws

The main thesis being "Communication usually fails, except by accident".