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Exactly the same boat! Namecheap offshores all their abuse to their “legal” department - underpaid level one support in Eastern Europe.

Namecheap is abused to prop up the largest SMS phishing scam in Australia and they do not care to enforce their TOS to stop it.



See my post above: https://news.ycombinator.com/item?id=24509104

This is a skilled in-house team that is working hard on these cases. We absolutely do enforce our ToS but we do not takedown domains without due diligence.




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