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>Honestly, it's crazy this isn't true for all governments and businesses

I'm pretty sure my entire firm would rise up and put management's heads on pikes if our frequent flier miles were taken away. Points are one of the few joys in life that we consultants are afforded.



This can be said about almost any inefficient transfer program. Even if the agency has to burn 50% of the value in order to move to people, and could instead just give it to people in their paychecks, they have a special attachment to it and feel something is being taken from them.


I have a special attachment to things like free drinks, more comfortable layovers, and seats that recline into a bed




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